Survey

Thank you for answering the following questions:

#1 How easy was it to search for your tires on TIRELAND.CA?

Difficult

Very easy

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#2 How easy was it to carry out your online transaction on TIRELAND.CA?

Difficult

Very easy

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#3 How easy was it to book your appointment on TIRELAND.CA?

Difficult

Very easy

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#4 Did you need to use our TIRELAND.CA's customer service?

YesNo

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a) How would you rate your waiting time?

Dissatisfied

Very satisfied

b) How would you rate the interaction with TIRELAND.CA's customer service centre?

Dissatisfied

Very satisfied

#5 Would you recommend TIRELAND.CA online transactions to friends and family?

Would not recommend

Would strongly recommend

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#6 Would you recommend your TIRELAND.CA Centre to friends and family?

Would not recommend

Would strongly recommend

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#7 How did you hear about TIRELAND.CA centres?

TelevisionInternetWord of mouthRadioOther:

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#8 Please feel free to add any comments or suggestions that would help us improve our service.

Thank you for taking the time to complete our survey; we appreciate it.

We hope to see you again soon!

Best regards,
The TIRELAND Team